Monday, 24 August 2020

How to integrate SAP Business One with cloud-based business applications?

 You are living in the era of the digital economy. Many businesses have opened their virtual stores. In specific industries, the brick and mortar store culture is slowly fading away. In many sectors, e-business is more than a convenience, has become a necessity. Your virtual footprint will take your business beyond boundaries. Along with the reach, the availability of your products and service to your end customers are now 24X7!


Any new business model always comes with some challenges too. No surprise, the e-commerce model also has its challenges. It is slightly different from the normal expansion mode of opening more and more stores. The way e-commerce portals have to be managed and integrated with the traditional business is a challenge. The customer expectations are visiting an online portal widely different from a walk-in customer to a physical store.

Like in any store, you need to have necessary business processes like sales, payment collection, delivery, inventory management, and purchase have to be managed and integrated with the newly opened web store along with your primary line of business. The challenge is that you need to have tight integration with the current ERP system and the web store. Your web store processes should be an extension of your core business activities. A seamless flow has to happen with your existing ERP system and the web store processes.

As I have mentioned earlier, for your web store, automation and integration of the following are mandatory with your ERP. You need to have an integration of your Logistics operations, Inventory, Payment Gateways, Marketing and Communication systems, SMS Service Providers, and any other cloud services with your ERP. Once you do the integration, then your web store will become a standard extension to your business, like an additional physical store that you have opened.

SAP Business One Integration Hub add-on provides all the above integration scenarios out of the box. You need to install and deploy the Integration Hub add-on with the help of your implementation partner to get going. The inventory management, supply chain management, payment management, notifications and follow-ups, integration with your external CRM systems, or even with intercompany activities across your business establishments, are some of the capabilities of the SAP Business One Integration Hub. The most sensitive issues with the inventory and payment management are now entirely in sync with your existing business line. You are thus producing a smooth working and better ROI for your existing SAP Business One implementation.



Is it a bit overwhelming? Don’t worry; we can demonstrate it, LIVE! Contact Galaxy Technology today.

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