#sapbusinessone mobile app for service will make your service technician more equipped on the move. Your technician can get all the service tickets assigned to him on the app. He can review and resolve the same using the app.
Service technicians can now look at the various service contracts, track the ticket details and, look at service #KPIs defined. Using the app, he can make a call to the customer, locate the customer place on the map, after reaching the site service technician can take a photo of the faulty part, or he can even scan the QR code to identify the manufacturer and other details.
The technician can look at the service history, generate a sales order for the items, or he can create the report and get a #digital signature from the customer on his mobile itself. On completion of the service, he can provide the customer with a service report (PDF) printed using his portable Bluetooth printer if he carries one.
After viewing the video, if you feel excited and Interested to see all this live today, get in touch with Galaxy Technology, your #Digitaltransformation partner.
Video link: https://www.sap.com/products/business-one/features.html?video=5439969b-097d-0010-87a3-c30de2ffd8ff
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